FAQ

+How does delivery work?

SIM cards are hand-delivered across Delhi NCR after KYC clearance and operator approval — typically within 24–72 hours. We do not ship SIMs by courier; outside Delhi NCR our team coordinates activation via Vi doorstep / authorised retail and confirms delivery in advance.

+Is COD available?

Cash on Delivery is available only in Delhi NCR. Use the PIN checker on any product page to confirm.

+Can I exchange a delivered number?

No. Once a number is delivered, activated, or processed, it cannot be changed, cancelled or exchanged.

+Do you offer EMI?

Yes — EMI is available on premium numbers via Razorpay and supported card issuers.

+How do auctions work?

Place bids in real time. The highest bidder above the reserve price wins and must complete payment within 24 hours.